What information we collect and why
Registration, download and purchase
To access certain areas of the SmartPCtools.com website (especially to download or to buy products), you may first be asked to complete a form to either download a trial version, a free software title, or to create an account before buying any of our products.
During registration, you may be required to provide your contact information, such as your name, email address, postal address, payment information and to choose a password. Your email address is your username. It’s very important that you submit a working email address because that is where we’ll send your purchase confirmation, download links, activation keys, support and product notices.
When buying a product on the site, you will be asked for your contact details and billing and, if applicable, shipping information. This data will be used to process the order, to get the payment through the credit card verification process, and to ship any item(s) you ordered. If there is a problem with the order, a Smart PC Solutions representative may contact you by email. A confirmation email is sent for each purchase to the address you give us – so if you have a few addresses take a moment to remember which one you give us.
When downloading a trial version or a free software program, you will be asked for contact information, including your email address. You will receive email messages related to this transaction such as to provide you with download links, activation keys, support notices and upgrades for the software.
Surveys and contests
From time to time, we request information from smartpctools.com users via surveys or contests. Participation in these surveys or contests is completely voluntary. This information is mainly used to better understand our audience and to send prizes to the winners when needed. Should the results of a contest or a survey be published, no personal information will be divulged without the explicit consent of the winners.
What we do with it
If you purchased software or downloaded trial versions we may send you service emails directly related to these transactions, such as order confirmations, product notices, expiry notifications, bug fix notifications, security alerts, compatibility notifications, or enhancements.
No sharing of information to preserve your privacy
Smart PC Solutions is the sole owner of information collected on its websites. We will not sell, disclose, or rent this information to others except if required to by contract or through a legal proceeding or law. We may share aggregated information with our partners and advertisers. However, this information is not linked to any personally identifiable information. Smart PC Solutions carefully reviews the privacy policies of partners, affiliates and subsidiaries to ensure that they reflect the same attention and commitment to privacy as smartpctools.com
When visiting other websites, you’re on your own
3rd Party Cookies
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All the data regarding customers, users, their computers’ system information and data are stored on a server. This server is located in a locked and guarded space and only authorized personnel have access to the database containing the stored information.
Notification of Changes
Contacting the Web Site
If you have any questions or comments about this privacy statement, the practices of our sites, or your dealings with any of our websites, you can contact firstname.lastname@example.org